Unable To Activate Microsoft Office 2016 For Mac
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- Cannot Activate Office 2016 Mac
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What to try if you can't install or activate Office for Mac. If you've activated Office for Mac 2016 but are still seeing a message that says 'You need to activate Office for Mac within X days,' please try these steps to resolve your issue. Restart your Mac and open any Microsoft Office app to reactivate. Dec 25, 2016 How to activate windows 10 and microsoft office 2016 Important: If you like MS Windows and MS Office please buy legal and original this program help to test this products, but recommend you buy.
-->Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac
To use Office for Mac in your organization, it needs to be activated. How you activate Office for Mac depends on whether your organization has an Office 365 plan or has a volume license agreement. But in both cases your users won't have to enter any product keys.
Note
If you're an Office user trying to activate a personal copy of Office for Mac, follow these instructions instead of reading this article.
Activate Office 365 versions of Office for Mac
If your organization has an Office 365 plan, make sure you assign each user a license for Office before you deploy Office for Mac to your users. If you don't assign a user a license, you can still deploy Office for Mac to that user, but the user won't be able to activate and use Office.
For Office 365 customers, Office for Mac activates by contacting the Office Licensing Service on the internet. The Office Licensing Service keeps track of which users are licensed and how many computers they've installed Office on.
After you deploy Office for Mac, your users are prompted to activate Office the first time they use it. Make sure users are connected to the internet when they activate Office.
On the Sign in to Activate Office screen, users should select Sign In, and then enter their email address and password. After they sign in, users may see an alert asking for permission to access the Microsoft identity stored in their keychain. They should select Allow or Always Allow to continue.
While you can deploy Office for Mac for your users, your users need to sign in and activate Office for Mac for themselves. That's to ensure that the Office Licensing Service properly associates Office for Mac with the correct licensed user.
A program on the Mac, the Office365ServiceV2 daemon, runs once a day to check the user's subscription status. The computer must be connected to the internet to contact the Office Licensing Service. If the computer can't contact the Office Licensing Service after nine days, the user sees a warning message when working in an app.
Apr 16, 2018 Resolution. On the Go menu, click Home. Open Documents. Open Microsoft User Data. Open the Office Autorecovery folder. Note You do not have to delete files in this folder. You can copy or move these files to the desktop. Test the application. Microsoft office mac not responding. Jan 22, 2017 Microsoft office stopped working on my mac. I can't open excel, powerpoint, or word, I have a mac book air -Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Outlook for Mac 2011 does not work with macOS 10.15 Catalina. Sending meeting updates with REST calendar sharing feature in Outlook for Mac. Categories no longer appear in the sidebar of individual calendars. Known issues syncing Google accounts to the Microsoft Cloud. Automated troubleshooting. Mar 19, 2020 Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Method 1: Do not use persistent connections. When you connect a mapped drive, click to clear the Reconnect at logon check box. By clearing this check box, the mapped drive will not be connected the next time that you log on to the computer. See the 'More Information' section for more information about how to map a network drive.
If the computer can't contact the Office Licensing Service after 30 days, Office goes into reduced functionality mode. This means that the user can open, view, and print existing documents in an Office app, but can't create or edit documents. The user also sees a message in the app that most features aren't available. After the user connects to the internet and the subscription status is verified, all the features of Office are available again.
For each user that you've assigned a license to in Office 365, you can deploy and activate Office for Mac on up to five Macs for the user. If you need to provide Office for Mac on a sixth computer for a user, you need to deactivate an existing installation first. Deactivating an installation doesn't remove Office for Mac from the computer. Instead, the installation goes into reduced functionality mode.
Users can sign into the Office 365 portal to deactivate an existing installation by going to My account > Install status > Manage installs. Or, you can deactivate an installation as an Office 365 administrator. Sign into the Office 365 portal, go to the admin center, and then go to Users > Active Users. Select the user, and then choose Edit for the Office installs property of the user.
Activate volume licensed versions of Office for Mac
Unable To Activate Microsoft Office 2016 For Mac Download
To activate a volume licensed version of Office 2019 for Mac or Office 2016 for Mac, use the Volume License (VL) Serializer. You can download the VL Serializer by signing into the Volume Licensing Service Center (VLSC). You run the VL Serializer on each computer. By doing this, your users won't see any activation prompts when they first open Office 2019 for Mac or Office 2016 for Mac.
For more information, see Overview of the Volume License (VL) Serializer.
Related topics
-->Applies to:Volume licensed versions of Office 2019 and Office 2016, including Project and Visio
Multiple Activation Key (MAK) activation is used for one-time activation through Microsoft-hosted activation services, either via the internet or by telephone. MAK activation requires that a MAK is installed on a client computer and instructs that computer to activate itself against those services.
Each MAK has a predetermined number of allowed activations and is based on your volume licensing agreement. Each Office activation that uses MAK counts toward the activation limit. After Office is activated, no re-activation is required unless the hardware changes significantly.
There are two ways to activate computers by using MAK:
MAK independent activation requires that each computer independently connect and be activated with Microsoft, either over the Internet or by telephone. MAK independent activation is best for computers that have direct access to the internet.
MAK proxy activation by using VAMT enables one computer with internet access to process activation requests on behalf of multiple computers. MAK proxy activation is configured by using the Volume Activation Management Tool (VAMT). MAK proxy activation is appropriate for environments in which security concerns might restrict direct access to the internet or to development and test labs. For more information, see Perform Proxy Activation.
Activate Office 2019 by using MAK
If you're using MAK to activate volume licensed versions of Office 2019, you specify the key in the configuration.xml file used by the Office Deployment Tool when you deploy Office 2019 to the users in your organization. For more information, see Deploy Office 2019 (for IT Pros).
Activate Office 2016 by using MAK
If you're using MAK to activate volume licensed versions of Office 2016, you can enter the key by using one of the following supported methods:
Before you install Office 2016, you can use the Office Customization Tool (OCT) or the Config.xml file.
After you install Office 2016, you can use the product UI, the Volume Activation Management Tool (VAMT), the ospp.vbs script, or enable a non-admin user to activate using MAK.
Configure MAK activation in the Office Customization Tool (OCT)
To enter a MAK key by using the Office Customization Tool (OCT), follow these steps:
In the OCT, go to the Licensing and user interface page.
Select Enter another product key, and then in the Product key field, enter the multiple activation key (five sets of five numbers or characters).
After making any other necessary changes in the OCT, save the .msp file in the Updates folder.
Note
- For more information, see Office Customization Tool (OCT) 2016 Help: Overview and Office Customization Tool (OCT) 2016 Help: Licensing and user interface.
- You can activate Office 2016 automatically when you install by setting the AUTO_ACTIVATE property value to 1 in the Config.xml file. For more information, see Setting element. (Even though this article is for an earlier version of Office, the information also applies to Office 2016.)
Configure MAK activation in the Config.xml file
To enter a multiple activation key by using the Config.xml file, follow these steps:
- Add the following line to the Config.xml file:
Replace AAAAABBBBBCCCCCDDDDDEEEEE with your 25-character product key.
- To apply the settings in Config.xml, at a command prompt, type the following command, and then press ENTER:
Note
- For more information about the Config.xml file, see Config.xml file reference. (Even though this article is for an earlier version of Office, the information also applies to Office 2016.)
- You can activate Office 2016 automatically when you install by setting the AUTO_ACTIVATE property value to 1 in the Config.xml file. For more information, see Setting element. (Even though this article is for an earlier version of Office, the information also applies to Office 2016.)
Cannot Activate Office 2016 Mac
Change the key by using the product UI
To change the Office 2016 product key on only one computer:
- Open an Office 2016 application, such as Word.
- Go to File > Account.
- Choose Change Product Key and enter the product key.
If you need to change the Office 2016 product key on multiple computers after Office is installed, we recommend that you use Volume Activation Management Tool (VAMT) 3.1. For more information, see Volume Activation Management Tool (VAMT) Technical Reference.
Enable a non-admin user to activate an Office by using MAK
An administrator can create a registry key that allows a standard user (that is, a user who isn't an administrator) to activate Office 2016 by using MAK. By default, volume licensed versions of Office 2016 disable this behavior.
This can be used if you want a user to manually activate Office by using MAK, replace an existing key with a new key, or switch from KMS to MAK activation.
To enable this behavior, add the following line to the Config.xml file:
Or, you can set the HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeSoftwareProtectionPlatform registry key to enable or disable standard user activation
- To enable, set 'UserOperations'=dword:00000001
- To disable, set 'UserOperations'=dword:00000000
Note
For more information about the Config.xml file, see Config.xml file reference. (Even though this article is for an earlier version of Office, the information also applies to Office 2016.)
Deploying multiple MAK keys
In some organizations, different groups have different MAK keys for their volume licensed versions of Office, Project, or Visio. Unfortunately, you can't include multiple MAK keys in the same configuration.xml file (for 2019 versions) or in the Office Customization Tool or config.xml file (for 2016 versions).
If you don't want to create separate XML files for each group, you could use one of these other methods: