Microsoft Excel Support For Mac

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Note

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Symptoms

When you try to start Microsoft Excel for Mac, you receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

Cause

This error may occur if one of the following conditions is true:

  • The Excel preferences are corrupted.
  • Programs that are running in the background are interfering with Excel for Mac.
  • Application files are corrupted.
  • A user account profile is corrupted.

Resolution

To resolve this issue, try the following methods, in order, until the issue is resolved.

Method 1

Step 1: Quit all programs

You must quit all programs before you continue. To quit an application, select the application on the toolbar (top), and then select Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. Select the application in the 'Force Quit Application' window, and then select Force Quit. Click Force Quit to quit the application.

When you are finished, click the red button in the upper-left corner and go to step 2.

Step 2: Remove your Excel preferences

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library. Note The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Drag com.microsoft.Excel.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 7.

  6. Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.Excel.plist to the Trash.

  7. Quit all Office for Mac applications.

  8. On the Go menu, click Home.

  9. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  10. Open Preferences.

  11. Open Microsoft, and then drag com.microsoft.Excel.prefs.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 13.

  12. Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to Method 2. If the problem is resolved, drag com.microsoft.Excel,prefs.plist to the Trash.

Method 2

Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

Microsoft excel support for mac free

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Open Excel and check if the issue is resolved. If it is not, continue to Method 3.

Method 3

Create and use a new user account

To create a new user account, use the following procedure.

Note

You many have to reinstall Office if you log on with a new account.

  1. Click the Apple icon, and then click System Preferences.

  2. Click Accounts.

  3. Click the plus sign ('+') in the lower-left corner to open the new account window.

    Note

    If you are not the Administrator of the computer, click Click the lock to make changes. Log on by using your Administrator user name and password, and then click OK.

  4. Type the word Test for the user name, and leave the password box blank. Click Create Account. When you receive a warning, click OK.

  5. Click to select Allow User to Administer this computer. (If this option is not available, just go to the next step).

  6. Click the Apple icon, and then click Log Out name.

  7. Log on with your Test account.

Open Excel and check if the issue is resolved. If you can save when you use a new user account, contact Apple support to troubleshoot your existing account. If you do not want to keep your existing account, you can rename the 'Test' account that you create in the following procedure, and continue to use that account. If it is not, continue to Method 4.

Method 4

Remove and then reinstall Office

For information about how to remove and then reinstall Office, see the following article:

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

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Use VBA add-ins and macros that you developed for Office for Windows with Office for Mac.

Applies to: Excel for Mac PowerPoint for Mac Word for Mac Office 2016 for Mac

If you are authoring Macros for Office for Mac, you can use most of the same objects that are available in VBA for Office. For information about VBA for Excel, PowerPoint, and Word, see the following:

Note

Outlook for Mac and OneNote for Mac do not support VBA.

Office 2016 for Mac is sandboxed

Unlike other versions of Office apps that support VBA, Office 2016 for Mac apps are sandboxed.

Sandboxing restricts the apps from accessing resources outside the app container. This affects any add-ins or macros that involve file access or communication across processes. You can minimize the effects of sandboxing by using the new commands described in the following section.

Microsoft Excel Support Macro

Creating an installer or putting user content

For instructions on creating an installer for your add-in, please refer to the article here: Installing User Content in Office 2016 for Mac

New VBA commands for Office 2016 for Mac

The following VBA commands are new and unique to Office 2016 for Mac.

CommandUse to
GrantAccessToMultipleFilesRequest a user's permission to access multiple files at once.
AppleScriptTaskCall external AppleScript scripts from VB.
MAC_OFFICE_VERSIONIFDEF between different Mac Office versions at compile time.

Ribbon customization in Office for Mac

Office 2016 for Mac supports ribbon customization using Ribbon XML. Note that there are some differences in ribbon support in Office 2016 for Mac and Office for Windows.

Search for files that have the.wbk file name extension.If there's no.wbk file in the original folder, search the computer for any.wbk files. Word 2010:Select File, then Options. Scroll down to the Save section and select Always create backup copy. Download word document for mac free. Locate the folder in which you last saved the missing file. In the Save tab, select Always create backup copy.To find the backup copy of the file, follow these steps:.

Ribbon customization featureOffice for WindowsOffice for Mac
Ability to customize the ribbon using Ribbon XMLAvailableAvailable
Support for document based add-insAvailableAvailable
Ability to invoke Macros using custom ribbon controlsAvailableAvailable
Customization of custom menusAvailableAvailable
Ability to include and invoke Office Fluent Controls within a custom ribbon tabAvailableMost familiar Office Fluent Control Identifiers are compatible with Office for Mac. Some might not be available. For commands that are compatible with Office 2016 for Mac, see idMSOs compatible with Office 2016 for Mac.
Support for COM add-ins that use custom ribbon controlsAvailableOffice 2016 for Mac doesn't support third-party COM add-ins.

idMSOs compatible with Office 2016 for Mac

For information about the idMSOs that are compatible with Office 2016 for Mac, see the following:

See also

Support and feedback

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Have questions or feedback about Office VBA or this documentation? Please see Office VBA support and feedback for guidance about the ways you can receive support and provide feedback.

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