Microsoft Update Assistant Not Responding Mac

When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.

Make sure you Mac has a live internet connection, then click the Apple menu in the upper left corner of your screen. Choose Software Update and install the Mac OS updates. In order to have a successful reinstall of Microsoft Office you must completely remove Office 2011 and then reinstall. Follow the instructions in the link carefully. Apr 16, 2018 When you try to open a Microsoft Word for Mac document, Word for Mac stops responding. Additionally, you may have to use the Force Quit command to exit the program. Nov 10, 2019 The other common cause of an app not working is a corrupt file used by the app in question. In many cases, the most likely candidate for a corrupt file is the app's preference file, also known as a plist. Plist files can become corrupt when your Mac shuts down or restarts unexpectedly, or an app freezes or crashes. Run the Windows Update Troubleshooter to resolve problems with Windows Update. This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Learn how to keep in touch and stay productive with Microsoft Teams and Office 365, even when you’re working remotely.

  • Your Apple mouse, trackpad, or keyboard isn't working in Windows.
    Force Touch isn't designed to work in Windows.
  • You don't hear audio from the built-in speakers of your Mac in Windows.
  • The built-in microphone or camera of your Mac isn't recognized in Windows.
  • One or more screen resolutions are unavailable for your display in Windows.
  • You can't adjust the brightness of your built-in display in Windows.
  • You have issues with Bluetooth or Wi-Fi in Windows.
  • You get an alert that Apple Software Update has stopped working.
  • You get a message that your PC has a driver or service that isn't ready for this version of Windows.
  • Your Mac starts up to a black or blue screen after you install Windows.

If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.

Install the latest macOS updates

Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.

  • Feb 11, 2012 Apple software update not responding - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
  • Update Office from the Mac App Store. If you downloaded Office from the Mac App Store, and have automatic updates turned on, your apps will update automatically. But you can also manually download the updates: Open the Mac App Store from your Dock or Finder.

Format a USB flash drive

To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).

  1. Start your Mac from macOS.
  2. Plug the USB flash drive into your Mac.
  3. Open Disk Utility, which is in the Utilities folder of your Applications folder.
  4. Choose View > Show All Devices from the menu bar.
  5. From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
  6. Click the Erase button or tab.
  7. Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
  8. Click Erase to format the drive. When done, quit Disk Utility.

Download the Windows support software

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After preparing your USB flash drive, complete these steps:

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  1. Make sure that your Mac is connected to the Internet.
  2. Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
  3. From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.

Learn what to do if you can't download or save the Windows support software.

Install the Windows support software

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After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)

  1. Make sure that the USB flash drive is plugged into your Mac.
  2. Start up your Mac in Windows.
  3. From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
  4. Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
  5. After installation completes, click Finish, then click Yes when you're asked to restart your Mac.

Learn more

If you can't download or save the Windows support software:

Microsoft Update Assistant Not Responding Machine

  • If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
  • If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
  • If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
  • Make sure that your Mac meets the system requirements to install Windows using Boot Camp.

If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.

Can microsoft word 2011 be installed on mac os mojave. Microsoft fully supports Office 2016, Office 2019 and Office 365 for Mac on 10.14 Mojave when you have the following Office updates installed:.Office 365/2019 - Build 16.17.0 or later.Office 2016 - Build 16.16.2 or later.Skype for Business 16.21.65 or laterFor the best experience with 10.14 Mojave, be sure to keep your Office apps up-to-date. See ' if you don't know what version you're on. If the version of Office installed on your Mac is earlier than 16.14, and you are not being offered updates, you can. Excel for Office 365 for Mac Word for Office 365 for Mac Outlook for Office 365 for Mac PowerPoint for Office 365 for Mac Office 2019 for Mac Excel 2019 for Mac OneNote for Mac PowerPoint 2019 for Mac Word 2019 for Mac Office for business Office 365 for home Office 365 Small Business Office 365 Small Business Admin Office 365 Admin Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac Office 2016 for Mac Office 365 for Mac Outlook 2019 for MacWord, Excel, PowerPoint, Outlook, OneDrive, Skype for Business, and OneNote will install and run on macOS 10.14 Mojave.

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